Privacy Policy

Welcome to Aarogya Nexus Diagnostic,

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Date of Birth and Gender
  • Address for Home Sample Collection
  • Health-related information necessary for booking diagnostic tests
  • Payment details (processed securely through payment partners)
  • Device information, browser type, IP address, and website usage data

2. How We Use Your Information

We use your information to:

  • Book blood tests and health checkup packages
  • Schedule home sample collection
  • Generate and deliver diagnostic reports
  • Contact you regarding appointments and reports
  • Process payments
  • Improve our website and services
  • Respond to customer support requests
  • Comply with applicable legal and regulatory requirements

3. Medical Information

Medical information provided by you is used solely for diagnostic, reporting, and healthcare-related services. We treat your health information as confidential and take reasonable measures to protect it.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Authorized diagnostic laboratories
  • Qualified healthcare professionals involved in your testing
  • Secure payment service providers
  • Technology partners assisting in website operations
  • Government authorities when required by law

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings.

7. Report Delivery

Your laboratory reports may be shared through secure online access, email, WhatsApp, or SMS based on your preferred communication method.

8. Data Retention

We retain your information only for as long as necessary to provide our services, maintain medical records where required, resolve disputes, and comply with applicable legal obligations.

9. Your Rights

Subject to applicable law, you may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent where applicable

10. Third-Party Services

Our website may contain links to third-party websites or use third-party payment gateways. We are not responsible for the privacy practices of those third parties.

11. Children's Privacy

Our services are not intended for children without the involvement of a parent or legal guardian. Personal information relating to minors should only be provided by a parent or guardian where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Aarogya Nexus Diagnostic

Email: info.aarogyanexus@gmail.com

Phone: +91 84900 21700

Address: Rajkot,Gujarat,India-360003

Website: www.aarogyanexus.in